UQM enables contact centers to flexibly route and queue interactions of all types based on criteria such as most skilled agent, longest available agent, or even the particular time of day or day of month.
What does LAA stand for?
LAA stands for Longest Available Agent (Cisco)
This definition appears rarely and is found in the following Acronym Finder categories:
- Information technology (IT) and computers
See other definitions of LAA
We have 194 other meanings of LAA in our Acronym Attic
- Likely to Adversely Affect
- Limited Access Authorization
- Linear Algebra and its Applications (various schools)
- Live Art Archive (UK)
- Load Adaptive Algorithm
- Local Airport Advisory
- Local Area Agreements (UK)
- Local Area Assessment (UK)
- Local Authority Associations
- Locally Administered Address
- Look At Agency (State Farm Insurance)
- Los Angeles Abrasion test (measure of rock toughness)
- Los Angeles Angels (baseball team)
- Lotteries and Amusements Act (UK)
- Louisville Arena Authority, Inc.
- Love Addicts Anonymous
- Low Activity Aircraft (military flying exercises)
- Lubbock Apartment Association (Lubbock, TX)
- Lyme Art Association (Connecticut)
- Lymphoedema Association of Australia
Samples in periodicals archive:
It also displays workgroup statistics such as the longest available agent, and queue statistics such as the longest call waiting.