Printer friendly

What does CRT stand for?

CRT stands for Call Resolution Time (customer service)

This definition appears rarely and is found in the following Acronym Finder categories:

  • Business, finance, etc.

See other definitions of CRT

Other Resources:
We have 326 other meanings of CRT in our Acronym Attic

Samples in periodicals archive:

This award recognises the significant improvements that the deployment of the SpatialBuzz software solution has helped Telefonica UK achieve against several key metrics such as the volume of call centre calls received, call resolution times, and the number of sales returns," said Andrew Blake, CTO of SpatialBuzz.
Companies who have deployed the Service Cloud have seen an average 37 percent decrease in first call resolution time, an average 36 percent decrease in support costs, an average 36 percent increase in agent productivity, and an average 34 percent increase in customer satisfaction, according to a recent third party research report sponsored by salesforce.