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What does CD stand for?

CD stands for Call Deflection

This definition appears frequently and is found in the following Acronym Finder categories:

  • Information technology (IT) and computers

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Other Resources:
We have 293 other meanings of CD in our Acronym Attic

Samples in periodicals archive:

This has several values--first, it can lead to call deflection, by heading off problem-related inbound calls.
This is a "chat-like" technology popping up on many self-service portals and has tremendous benefits for call deflection, transfer to live agents with session history, and even decision-tree implementation to customers (or even the agents).
This model provides for the continuous design and performance optimization of speech applications; in doing so, BeVocal's customers can dramatically improve call deflection rates and customer service without heavy upfront investment," Daniel Hong, Datamonitor voice business analyst, said.