0 beta program, said Common Image has enabled them to provision all of its Call Center agent desktops from a single image.
What does CCA stand for?
CCA stands for Call Center Agent
This definition appears frequently and is found in the following Acronym Finder categories:
- Information technology (IT) and computers
See other definitions of CCA
We have 955 other meanings of CCA in our Acronym Attic
- California Cattlemen’s Association
- California Charter Academy
- California Cleaners Association (Sacramento, CA)
- California College of Ayurveda
- California College of the Arts
- California Commission on Aging (est. 1973)
- California Contractors Alliance
- California Cosmetology Association
- California Counseling Association
- California Culinary Academy (San Francisco)
- Call Centre Association (UK)
- Call Collection Area (Australia)
- Camberwell College of Arts (UK)
- Cambridge Center for Analysis (UK)
- Canada Council for the Arts
- Canada Currency Adjustment
- Canadian Camping Association
- Canadian Cartographic Association (est. 1975)
- Canadian Carwash Association
- Canadian Cattlemen's Association
Samples in periodicals archive:
In October 2004, we conducted a study on call center agent staffing and retention.
the leading global provider of on-demand telemarketing, customer service, and call center solutions for customer interaction management, and the Military Order of the Purple Heart (MOPH) Service Foundation, the only Congressionally chartered veterans organization in the country dedicated exclusively to America's Combat Wounded Veterans, today announced the completion of the MOPH Service Foundation's first call center agent and supervisor training program for combat-wounded and disabled veterans.
Customers accessing the website get the exact same service levels and answers that they would get from a call center agent.
25, 2003 Richardson, a leader in blended sales training and consulting, today announced the launch of a new compact disk sales performance support tool for Call Center Agents called RichardsonLive: Call Center Consultative Telephone Selling(TM).
Solutions can be fully customized to support the successful execution of organizational strategies and to help Call Center Agents and Managers to: -- Improve close ratios -- Increase selling skills -- Improve job satisfaction -- Cross and upsell -- Build confidence -- Strengthen customer loyalty Please join Richardson for a series of hands-on demonstrations of the eLearning component of the Call Center solution.
To get connected to a call center agent for live assistance over the Web, customers just need to click the online help button on the Legal & General Website.
Retrieving vital information faster and gaining access to expertise is critical to call center agent productivity.