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What does ACD stand for?

ACD stands for Automated Call Distribution

This definition appears very frequently and is found in the following Acronym Finder categories:

  • Information technology (IT) and computers

See other definitions of ACD

Other Resources:
We have 346 other meanings of ACD in our Acronym Attic

Samples in periodicals archive:

The new centre will provide such services as interactive voice response, automated call distribution, call recording, multimedia routing (SMS, email and text chat) and automatic and manual call control.
Additional VoIP phone services include an Auto-Attendant, so callers can select who they need to reach without having to go through an operator; Automated Call Distribution, a soft phone program which allows professionals to program phones into their laptops; and instant conference and call forwarding capabilities.
The system brings together call management, automated call distribution, voice mail, auto-attendant, Internet gateway and firewall capabilities into one system that is easy to install, deploy and maintain.