Jaszarowski also presented Steve Wessels, Alcast president, with a letter from Caterpillar Vice President Dan Murphy congratulating the metalcaster on attaining the certification, which is awarded to plants with "strong values and ethical principles in conducting business and a commitment to collaborate with Caterpillar's objective to implement a culture for zero defects across the supply base.
Welding of clad pipe is especially challenging and requires accurate measurement of the weld area in order to ensure zero defects and to avoid the delay and cost of a weld cut out later in the welding process.
An author of a time management book says she observed a sign in a small furniture re-finishing shop phrased something like this: "We can prepare your custom order: 1) In a short amount of time; 2) At a low cost; 3) With zero defects.
All aspects of cost, maintainability, zero defects and delivery to increasingly ambitious programmes are being regularly achieved and knowledge gained is being shared, resulting in continuous improvement.