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- Information technology (IT) and computers
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Samples in periodicals archive:
Unisys Corporation today announced that it has been awarded an extension by NUL Group to continue providing IT third level support services for Unisys products, including high-end servers, to NUL for their customers in Japan.
17, 2014 /PRNewswire/ -- Unisys Corporation(NYSE: UIS) today announced that it has been awarded an extension by NUL Group to continue providing IT third level support services for Unisys products, including high-end servers, to NUL for their customers in Japan.
Under the contract, ARINC is procuring, building and installing the core common-use passenger processing systems (CUPPS) and providing remote third level support while AVIT provides first and second level support.
LWS will provide maintenance and second and third level support for the Juniper equipment in T-Com's IP network.
Prior to joining Tradeware, Mayorga served as vice president of networking engineering for Lehman Brothers, where he was responsible for engineering design and third level support for the Firewall Engineering, Wireless Engineering and Network Management groups.
1) Second and third level support for software and appropriate hardware.
Service is handled from two New Jersey-based centers where 120 Clarify users -- including 40 first-line help desk technicians and additional technology specialists for second and third level support -- manage a quarter million calls a year.
Open Text's regional operations will provide all the necessary technical mentoring, including second and third level support services to round out a comprehensive product and service offering to the market.