This definition appears very rarely
and is found in the following Acronym Finder categories:
- Information technology (IT) and computers
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Samples in periodicals archive:
This makes it easier to enter the serial number when creating a ticket in their online support ticket system.
Other features include a support ticket system for residents, an online municipal court payment gateway, a discussion forum, interactive maps and a document management system.
Although a support ticket system - where clients could report problems, comment on issues, and vote on feature requests - had been available long before, the forum provides a less formal way to interact with other users.
The complimentary package also includes access to WHMCS' server status overview, a comprehensive knowledgebase as well as a support ticket system and downloads area.
Bundled with all paid licenses are a range of enhanced support services, including a new knowledge base and support ticket system.