The system converges all local, regional and national network infrastructures into one single point of service and is already being used by a number of organisations throughout the region, including the North East Business and Innovation Centre (BIC), PD Ports Plc and Ward Hadaway.
Having to log on to multiple web sites to keep track of their funds is just not fun, or expedient -- so the conceptual possibility of a single point of services across organisational boundaries is just too attractive to ignore.
Integration: Salary continuation, short- and long-term disability plans are linked to facilitate early intervention in claims, create a single point of service, eliminate coverage gaps, and streamline administration.
Key features and benefits of Pegasystems' intent-driven approach to customer service include: * Seamless service across multiple channels, such as phone, Web and email; * A 360 degree view of the customer to foster more personalized interactions between CSRs and members and improve the customer experience; * More efficient service by providing CSRs with consolidated information, dynamic call scripting and process-driven navigation; * Improved automation of routine tasks across multiple back-end platforms to enable a single point of service across product lines; higher levels of customer satisfaction and first call resolution due to improved reporting and operational analytics.
com announces new service offerings in its Workers Compensation Injury Reporting Service (WCIRS) to include the new Medicare mandatory reporting process, Office of Foreign Asset Control (OFAC) compliance, and sequencing of clients' raw data feeds to support a single point of service for compliance reporting for the Property & Casualty (P&C) Insurance industry.
The new global partnership extends the range of Princeton Financial Systems' offerings through its PAM[R] for Securities product and provides a single point of service and support for a full suite of world-class, best-of-breed solutions.
Key Features of ACE USA's Global Property stand-alone green program, Green Building Restoration:* * Ability to deliver both global property corporate risk and national accounts environmentally-friendly policies countrywide through a single point of service * Backed by the solid, financial strength of the ACE Group * Superior service, from product inquiries to claims-handling * Access to loss control services offered through specialized engineers recognized for their knowledge and expertise ACE Global Underwriting Group, part of ACE USA, specializes in global programs and specialty coverages and provides comprehensive risk management programs and services for a diverse market of mid- to large-size U.
