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Galal went on to assert that the repeated visits by the high-ranking World Bank officials confirm the bank's willingness to respond to Egypt's request for technical support to accelerate the economic and social programmes needed for the country's democratic transition.
In August 2009, the Ministry of Finance (MoF), Government of Zimbabwe, made a request for technical support to their 2010 Budget preparation; the problem faced by the Ministry was how to prioritize capital expenditure given that the demand for resources far exceeded availability.
Additionally, Oracle Service provides Hostcentric with the ability to create a "control panel" where both employees and customers can go to view and manage customer issues, such as account information, request for technical support, etc.