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Acronymfinder

What does OTCC stand for?

OTCC stands for Omnitouch Contact Center (Lucent)


This definition appears very rarely and is found in the following Acronym Finder categories:

  • Information technology (IT) and computers
  • Business, finance, etc.

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Other Resources:
We have 24 other definitions for OTCC in our Acronym Attic

Samples in periodicals archive:

Alcatel-Lucent OmniTouch Contact Center Premium Edition - a mid-market, multi-media IP contact center solution that enables contact center managers to simplify operations through an all-in-one interface (Visual CC), enabling drag and drop features and gives access to all the configuration, routing, real-time monitoring and reporting features for day-to-day information.
Specifically, it features: - Communication server: OmniPCX Enterprise IP telephony & Alcatel-Lucent 4645 voice mail - Management: OmniVista 4760 Network Management System - Contact Center: OmniTouch Contact Center Standard Edition - Communication: My Instant Communicator - Openness to third party application: XML APIs for simplified third party application integration - High reliability: hard disk mirroring - " Try before Buying," five free licences of key communication applications (e.
Based on an open architecture with built-in CTI technology, the OmniTouch Contact Center suite increases customer relationship management (CRM) capabilities using multimedia communication channels and third-party applications.
Specifically, it features: - Communication server: OmniPCX Enterprise IP telephony & Alcatel-Lucent 4645 voice mail - Management: OmniVista 4760 Network Management System - Contact Center: OmniTouch Contact Center Standard Edition - Communication: My Instant Communicator - Openness to third party application: XML APIs for simplified third party application integration - High reliability: hard disk mirroring - " Try before Buying," five free licences of key communication applications (e.
Specifically, it features: - Communication server: OmniPCX Enterprise IP telephony & Alcatel-Lucent 4645 voice mail - Management: OmniVista 4760 Network Management System - Contact Center: OmniTouch Contact Center Standard Edition - Communication: My Instant Communicator - Openness to third party application: XML APIs for simplified third party application integration - High reliability: hard disk mirroring - " Try before Buying," five free licences of key communication applications (e.