What does NCH stand for?

Number of Calls Handled (telephony)

This definition appears very rarely and is found in the following Acronym Finder categories:

Information technology (IT) and computers

Other Resources:

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Samples in periodicals archive:

Police responded to a total of 190 calls between 6pm last night and 7am today - exactly double the number of calls handled last Friday night.

190 calls on busy Mischief Night

It is not enough to measure the success of call centers by getting data like the number of calls handled per agents and average handling time.

Improving Contact Center ROI

The increasing number of calls handled on a mobile certainly increases the exposure, especially when these calls are managed on a headset without ActiveGard.

Ten things you didn't know about acoustic shock

Phone betting increased in the number of calls handled by 13 per cent, to 3.

E-gaming and FOBTs play a vital role

The number of calls handled between April and August leapt from 51,000 a month to 66,000.

Change of number for police

The Anglesey base is part of PTI (Public Transport Information) Cymru, a Wales-wide network, but the number of calls handled by the dozen staff has been disappointing.

Second lifeline for call centre

In 2000, the immediacy of the challenge was brought about by a marked decline in the number of calls handled by our out sourced physician service center.

From call center to full service: New York healthcare organization ...

If you struggle to increase the number of calls handled, what is the impact on service quality?

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