What does NAA stand for?

Next Available Agent (Cisco)

This definition appears very rarely and is found in the following Acronym Finder categories:

Information technology (IT) and computers
Business, finance, etc.

Other Resources:

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Neighborhood Assistance Act Network Access Agent Network Architecture Assessor (Preventsys) Neutron Activation Analysis Nevada Artists Association Never Again Association (anti-racism group) New Account Application (sales) Newburyport Art Association (Newburyport, MA) Newcastle Aviation Academy (UK) Newspaper Association of America		No Abstract Available (academic research) Non-African American Nonattainment Areas North American Aerospace North American Airlines North American Aviation North Atlantic Assembly (NATO) Northwestern Alumni Association (Northwestern University; Illinois) Not Always Afloat Not Another Acronym

Samples in periodicals archive:

Gone are the days of dealing with the need to have to sit in a waiting room for the next available agent.

United States: Buying Auto Insurance Online Provides Ease and ...

However, when the system actually gets a physical pick-up, it asks the receiver to please hold for the next available agent, and then transfers the call.

The Internet Marketer's Secret Weapon Predictive Dialer Software

If all agents are already busy, the caller can be given the option to wait for the next available agent.

The advantages of a hosted PBX: the key benefit (besides cost ...

Today's call center technology can also automatically route a customer's call to the next available agent, so customers spend less time on hold.

Call centers - the new world of business

IntelliCenter's new virtual queue feature ensures customers' calls are routed to the next available agent in the network of PBX's providing call distribution between Avaya and the F9600 based call centers as if they were one.

Altura Enhances its Cost Effective Call Center Solutions with ...

Using VoiceAgent helps enable call centers to comply with outbound telemarkering laws that require centers to queue customers for the next available agent, rather than abandon the call.

TeleDirect adds new features to Liberation 6000. (New Products)

When the virtual placeholder approaches the front of the queue, the automated system calls the customer back and then transfers him or her to the next available agent.

ICMI Survey Suggests Virtual Queuing for Contact Centers

A customer-service representative then creates a call ticket, gives the caller the ticket number, and places the caller into the queue for the next available agent.

Customer care improves with unified solution: Web streaming and ...