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What does NPS stand for?

NPS stands for Net Promoter Score (customer management)

This definition appears very rarely and is found in the following Acronym Finder categories:

  • Business, finance, etc.

See other meanings of NPS

Other Resources:
We have 319 other definitions for NPS in our Acronym Attic

Samples in periodicals archive:

The survey, a measurement of Net Promoter Score (NPS) is a customer loyalty metric developed by Fred Reichheld, Bain & Company and Satmetrix and an NPS score of +50 is considered excellent.
From this data, a company can calculate its Net Promoter Score (NPS): percentage of promoters minus the percentage of detractors.