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EMC Document Sciences: an intelligent customer communications solution for automating the creation, production and multi-channel delivery (output for print, email, SMS, and Web channels) of personalized information.
It provides a solid foundation for intelligent customer communications.
Broadsystem has gained a reputation for its commitment to providing accurate, intelligent customer communication programs," said Bud Michael, executive vice president of products and marketing at KANA.
BUSINESS WIRE)--April 17, 2000 String of Awards in the First Quarter of 2000 Defines eGain as a Leader in Intelligent Customer Communications The eGain Commerce 2000 Platform from eGain Communications (Nasdaq:EGAN) has been named "Product of the Year" by CallCenter Magazine, one of the leading publications in the call center industry.