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The reseller agreement also covers Peregrine Systems InfraTools Desktop Discovery and InfraTools Remote Control.
Remote Assist--Connected TLM's Remote Assist, featuring Peregrine's InfraTools Remote Control technology, provides comprehensive remote control of any PC in an enterprise.
Some of the additional tailoring and configuration options offered with the program include: -- InfraTools Desktop Discovery company-wide implementation -- Help desk configuration -- Software license management -- Purchase request management configuration -- Leasing management configuration -- ConnectPoint integration with third-party applications or in-house databases -- ServiceWare Knowledge-Paks integration -- Decision tree development (Help Desk) -- InfraTools Remote Control Pricing and Availability The Accelerated InfraCenter for Workgroup Program is available immediately with the release of the product and will be provided directly by Workgroup Connections Alliance(TM) Program Partners.