What does ITIL stand for?

Northrop said it would deploy IT industry best practices, including the Information Technology Infrastructure Library (ITIL) framework and an integrated knowledge management database, on behalf of PSC.

The Information Technology Infrastructure Library is a process-oriented approach to IT Service Management.

The certification was issued by BSI Management Japan under the auspices of the IT Service Management Forum (itSMF), a not-for-profit organization promoting IT service management best practices and the Information Technology Infrastructure Library (ITIL), a compilation of concepts and policies for managing IT infrastructure, development and operations, and the Japan Information Processing Development Corporation The certification encompasses NTT Com's management of large-scale private networks of enterprise customers.

The new solution optimizes a company's legacy operations to be more cohesive and agile based on an embedded Information Technology Infrastructure Library (ITIL([R]) v3) framework.

By allowing users to intelligently manage their IT infrastructure, myCMDB and CMDB360 complement SAP ITSM by enabling customers to reduce the risks of service outages, enrich their implementation of information technology infrastructure library (ITIL) processes, and better manage configurations across physical and virtual environments.

Additionally, the facility complies with the tenets of the Information Technology Infrastructure Library (ITIL), which is a set of concepts and policies for managing IT infrastructure, development, and operations.

Automated CCM solutions that incorporate run book automation and implement Information Technology Infrastructure Library (ITIL) best practices are expected to lead the CCM market.

Based on the Information Technology Infrastructure Library (ITIL) standard for service management, the solution uses the automation and virtualization capabilities of Unisys real-time infrastructure solutions.