What does INCHAN stand for?

Using Edify Natural Language technology, users can fulfill customer requests from any incoming channel, including phone, wireless, e-mail and the Web, without human assistance.

Each of the 10 incoming channels was slightly different in wavelength from the others; they were spaced 1.

This technology reduces contention for shared cache memory and optimizes the utilization of system resources, eliminating bottlenecks associated with cache memory by: - Partitioning the global cache memory into 16 independent and concurrently accessible memory regions, enabling the industry's only true storage multitasking; - Delivering a buffering "offload engine" that instantly frees incoming channels and cache from any latency issues; and, - Implementing an intelligent optimizing engine that manages and directs requests for cache resources dynamically.

During this operation, RIPPEN processed 30 incoming channels simultaneously, providing programmers with significantly enhanced situation awareness.

The company needed a turnkey WMS and back-office system that could integrate orders from all incoming channels, support efficient order assembly and routing, and automate all eCommerce fulfillment activities.