Stonefield Query for HEAT[R] can provide the customized reports and dashboard creation that all IT help desk managers require.
What does HDM stand for?
HDM stands for Help Desk Manager
This definition appears frequently and is found in the following Acronym Finder categories:
- Information technology (IT) and computers
See other definitions of HDM
We have 108 other meanings of HDM in our Acronym Attic
- Happydeadmen (band)
- Hardware Device Module
- Hardware Driver Module
- Harvard Design and Mapping Company, Inc.
- Haus des Meeres (Vienna, Austria)
- Head Decision Maker
- Health Surveillance and Disease Management
- Hearst Digital Media
- Heavy Duty Macadam (civil engineering)
- Heidelberger Druckmaschinen
- Hidden Dynamic Model (acoustic-phonetic modeling)
- Hierarchical Development Methodology
- High Definition Media (Blu-ray and HD-DVD)
- High Density Memory (various companies)
- Highway Design and Maintenance
- Highway Design and Management
- Highway Design Manual
- Highway Development and Management
- His Dark Materials (game; book by Philip Pullman)
- Hochschule der Medien (Stuttgart Media University, Germany)
Samples in periodicals archive:
She is also a member of the Help Desk Institute, the American Society for Quality, and is a certified Help Desk Manager.
These results come despite 97 percent of IT help desk managers in the United Kingdom reporting substantial investment in technology designed to provide better help desk support for end-users.
The charter partners include help desk managers and executives from Sybase, VISA International, Bank of America, Autodesk, Hershey Foods Corporation, HealthSystems Minnesota, PeopleSoft, Charles Schwab, and others.
One product, called Expert Advisor, provides a system that processes help desk inquiries and provides various performance statistics for the help desk manager.
Snapshotz Online is a self-assessment tool that assists contact center directors, help desk managers and others in obtaining a holistic view of their customer service environment.
10 /PRNewswire-FirstCall/ -- 99 percent of IT help desk managers say that they have made a substantial investment in developing and implementing technology to provide better help desk support for end-users, yet only one third are completely satisfied with that investment, according to new independent research(i) conducted by SupportSoft, Inc.
Our ultimate goal was to implement a system that could reduce calls to our help desk, decrease the cost of support, and one that would improve the overall service experience for our employees," said Chris Cole, Help Desk Manager at Regency Centers.