What does HDM stand for?

Help Desk Manager

This definition appears very rarely and is found in the following Acronym Finder categories:

Information technology (IT) and computers

Other Resources:

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Samples in periodicals archive:

Because our help desk team is relatively small, we were seeking a way to improve their service capabilities and be more efficient, "explains Theron Sanders, MIS Help Desk Manager, Kingston Technology.

Hearing the customers

Officials at the Resource Center for Customer Service Professionals (RCCSP) say their new Call Center Manager Training and Certification program is designed to help recently promoted or transferred call center and help desk managers or those facing new challenges assimilate to their ever-changing offices.

United States: RCCSP Launches New Call Center Training Program for ...

This is why help desk managers should be able to maximize all help desk resources.

Determining and Understanding Help Desk ROI

For more senior management, male help desk managers made 8pc more than their female counterparts and service managers earned 15pc extra.

Equal pay for women is a right -not a privilege; Men and women -they ...

With more than 20 years experience as a technician in hardware and operating systems, he most recently served as the help desk manager at OSAC.

BUSINESS BEAT

The research also showed that help desk managers aren't privy to information about IT support and maintenance spend.

IT managers uninformed on IT spend. (IT News)

The charter partners include help desk managers and executives from Sybase, VISA International, Bank of America, Autodesk, Hershey Foods Corporation, HealthSystems Minnesota, PeopleSoft, Charles Schwab, and others.

INDUSTRY LEADERS DEBUT SUPPORT INDUSTRY BENCHMARK DATABASE

It enables help desk managers to control all aspects of system management, allowing them to customize data entry and queries, track staff availability, monitor activity and performance, and create specialized reports.

Tracking gets on track