This definition appears very rarely
and is found in the following Acronym Finder categories:
- Information technology (IT) and computers
- Business, finance, etc.
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Samples in periodicals archive:
SELF SERVE In 2004 the Help Desk Institute, an association for service/support professionals, asked support managers and directors around the country if they provided self-service tools so users could solve their own tech problems.
This new suite combines RightAnswers' products and services to provide internal help desk organizations with self-service and support analyst software solutions, dynamic content, and value-added client success and knowledge management services to improve the support experience for end-users, accelerate problem resolution, and control support costs.
Understanding the optimal number of help desk personnel is an important exercise in maintaining help desk service levels while controlling costs.
Conference Will Provide Week-Long Forum to Learn the Latest in Help Desk and Customer Service Automation, and Exchange Best Practices, Techniques, and Real-World FootPrints Deployments UniPress Software, Inc.
FrontRange Solutions Partner Upgrades HEAT(R) To Help 4-Member Help Desk at Medical, Surgical Center Serve the IT Needs of 4,000 Physicians and Staff Members Performing more than 25,000 surgeries in a year, the mission of New Hanover Regional Medical Center (NHRMC), a 749-bed facility in the Wilmington, North Carolina, region, clearly is providing specialty medical and surgical care -- not information technology service management.
DUBLIN, Ireland -- This Thorough Help Desk Essentials Guide Provides a Clear Roadmap to Designing, Implementing and Operating a Help Desk Research and Markets (http://www.
It will be held September 27 through October 1 in Las Vegas, and will feature two components: the 2004 FootPrints User Conference and a Help Desk Institute (HDI)-Certified Training Course for help desk managers.
BUSINESS WIRE)--March 2, 2004 Courses Designed to Optimize Service and Support Operations Based on Help Desk Institute-Certified Curriculum UniPress Software, Inc.