What does HOL stand for?

Such kindness, care and forgiveness Spring from a heart of love.

P is for the patience to truly listen, with a heart of love, A is being always an angel filled with peace from above, S is for the sensitivity with which we greet the elderly, the sick, the infirm who each day we come to meet, S is for the strength, silence and suffering, that compassion sometimes brings, I is for the inner beauty and feelings that compassion often springs in us, understanding and gentleness ever so pure with love our hearts are an everlasting open door of compassion, an eternal burning flame of light, always looking to understand those who are hurting in our sight, O is for the opportunities to show, compassion and care, N is for the nearness to our God, in our actions and in our prayer.