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- Information technology (IT) and computers
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Samples in periodicals archive:
integral part of the performance is also providing technical support services at a guaranteed level of service (Service Level Agreement), in the form of maintenance provided software and consulting services and expert support.
The regulator is planning to introduce guaranteed level of service standard (GSS) and this will require more investment.
Glowpoint also offers complete cloud managed remote monitoring and management services packages that offload day-to-day video management with a guaranteed level of service.
According to the report, the main drivers in the business broadband sector include: Networks will need upgrading to cope with the increased amount of data to ensure guaranteed level of services.
Doing so provides enterprises with a guaranteed level of service on the VPN connection.
coms, enabling them to manage all of their customer interactions with a guaranteed level of service.
Redwood's challenge is common to most growing developers - we need to provide a guaranteed level of service to our customer base and be astute in the use of resources as we continually innovate and deliver our expanding suite of applications to consumers," said Terry Hughes, President of Redwood.
At the same time, a guaranteed level of service is offered with managed service providers offering high end service level agreements (SLAs).