Most journals will include an expected wait time in their submission guidelines.
What does EWT stand for?
EWT stands for Expected Wait Time (calls)
This definition appears very rarely and is found in the following Acronym Finder categories:
- Information technology (IT) and computers
- Business, finance, etc.
See other definitions of EWT
We have 48 other meanings of EWT in our Acronym Attic
- East-West Technology Corporation (Jupiter, FL)
- Eastern War Time
- Elliot Wave Theory
- Embedded Web Technology
- Emitter Wrap-Through (solar cells)
- Empowered Work Team
- Entering Water Temperature
- Estimated Waiting Time
- Estimated Work Time
- Expanded Withholding Tax
- Expeditionary Warfare Testbed
- Extended Well Testing
- Eye Witness Testimony
- Eglin Water Test Area
- Egyptian Water Technology Association
- Employer Workforce Training Account (Oregon)
- Engineered Wood Technology Association
- Enterprise-Wide Technical Architecture
- European Water Treatment Association (Belgium)
- Electronic Warfare Tactics Analysis Program
Samples in periodicals archive:
For the traveler to predict her expected wait time until the next bus arrives, she not only takes into account B, but also m and n.
If someone does have to wait, NHS Direct will ring them to advise on expected wait times and make sure symptoms have not worsened.
During peak call volume, the customer is educated of the expected wait time and is promised a return call in the same amount of time as if he or she had waited on hold.
The new phone system, however, kindly warns callers of the expected wait times.
Advanced contact center capabilities like Unavailable and Call Disposition Codes for agents to select, call whispers that play DNIS or ACD specific messaging to agents, dynamic call prioritization based upon DNIS, spoken expected wait time, and the ability for an agent to control their outbound caller ID from a pre-defined list.
When customers choose to speak to a representative, the VRU informs them of the expected wait time and asks if they would prefer to remain on hold or have their call returned without losing their place in line.
0 enable call center customers to redirect calls to voice mail, or other queues and extensions based on the number of calls in a queue, the number of agents available or the expected wait time.