The company employs more than 6,000 people across the country in several locations, including facilities in Chengdu and Chongqing, two manufacturing plants in Xiamen, an Enterprise Command Center in Xiamen, a global product-design/engineering center in Shanghai (one of Dell's largest outside the United States), and an international service center in Dalian for customers in Japan and South Korea.
Highlights include opening five global Enterprise Command Centers for real-time tracking and monitoring of customer incidents, opening 15 Enterprise Expert Centers, building a team of more than 50,000 Dell and partner information-technology professionals assisting customers around the globe, and partnering with leading software and service providers to quickly detect and resolve customer issues.
Platinum Plus also includes the Enterprise Command Center Real-Time Tracking Window, a Web-enabled feature to provide a virtual Enterprise Command Center to follow ongoing support activities.
In addition to two manufacturing operations in China, Dell has an Enterprise Command Center in Xiamen that provides customers with mission-critical enterprise services, and a global design center in Shanghai.
ROUND ROCK, Texas -- Businesses relying on Dell (NASDAQ:DELL) server and storage products in Australia, New Zealand and South Asia will benefit from highly efficient enterprise service delivery provided by a Dell enterprise command center (ECC) opening today in Penang, Malaysia.
Nasdaq:DELL) Business customers in Asia will benefit from improved enterprise service delivery provided by a Dell Enterprise Command Center (ECC) opening in Japan today.
ROUND ROCK, Texas -- Dell (NASDAQ:DELL) Business customers in Europe, the Middle East and Africa (EMEA) will benefit from more efficient enterprise service delivery provided by a Dell Enterprise Command Center (ECC) opening in Limerick, Ireland today.
Nasdaq:DELL) Business customers in China will benefit from the availability of more efficient enterprise service delivery provided by a Dell(TM) Enterprise Command Center (ECC) opened in Xiamen China today.
