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What does DCC stand for?

DCC stands for Distributed Call Center

This definition appears very rarely and is found in the following Acronym Finder categories:

  • Information technology (IT) and computers

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We have 706 other definitions for DCC in our Acronym Attic

Samples in periodicals archive:

18 /PRNewswire/ -- Sipera Systems, the leader in real-time Unified Communications (UC) security, today announced that Scicom Americas has selected Sipera's UC security appliance solution to provide SIP trunk termination and comprehensive security for its distributed call center services.
When deployed, such services will support applications such as multi-line voice over packet-based networks, high-speed data, self-provisioning, heightened security, virtual private networking, voice-enabled web content, entertainment on demand, and distributed call centers.
It is a means of unifying geographically distributed call centers (including those using legacy telephone systems) into one seamlessly integrated virtual contact center so that ACD transactions on all media can be routed to the best-skilled agent, regardless of agent location.
Our own success in realizing the synergy provided by OnviCenter 6 in managing our distributed call center model is proof that our unique approach to software technology supports innovative outsourcing services options, which in turn creates greater productivity and profitability," said Naeini.