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July 12 /PRNewswire/ -- According to the annual Strategic Vision Dealer Total Quality Index which was released today, Land Rover is the most improved brand for 1999 and now second overall in the industry.
The Dealer Total Quality Index measures the many factors in sales and service that consumers have said are important to them in a quality relationship with their dealer.
May also brought the announcement that Lexus dealers placed in Group 1 in the Dealer Total Quality Index, a new study by independent research firm, Strategic Vision.