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What does CSI stand for?

CSI stands for Customer Service Index

This definition appears very rarely and is found in the following Acronym Finder categories:

  • Business, finance, etc.

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Samples in periodicals archive:

Dubai: In its ongoing efforts at making customer relationship professional and world class in all its hospitals and primary health centres, the Dubai Health Authority (DHA) has introduced an innovative new system for customer feedback called the Customer Service Index (CSI).
The Customer Service Index surveys owners and lessees of one- to five-year-old vehicles in the United States, and concentrates on four areas, including service quality, service initiation, service advisor, and service facility and vehicle pick-up.
Abu Dhabi Islamic BankAbu Dhabi Islamic Bank have without doubt got their act in order having been one of the worst performing banks 3 years ago, their rise to the top of the customer service Index is based upon a concerted focus on their customers, driven by improvements in their processes and delivered by trained and enthusiastic employees" with a clear vision for service excellence stated Robert Keay.
The information is then collated and the results published as the UK Customer Service Index.