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What does CSI stand for?

CSI stands for Customer Service Index

This definition appears frequently and is found in the following Acronym Finder categories:

  • Business, finance, etc.

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Samples in periodicals archive:

uk Auto Business News - 15 March 2013 JD Power and Associates, a global marketing information company, has recognised Japan-based Nissan Motor Company (NASDAQ: NSANY)(TYO: 7203), in its Customer Service Index (CSI) Study.
Cascade Auto Marketing Manager Glenn Carlson said part of the reason Subaru chose Cascade Auto Center for the first delivery was because of the dealership's high customer service index.
The information is then collated and the results published as the UK Customer Service Index.
The information is then collated and the results published as the UK Customer Service Index.
Mercom customers, for example, can now pinpoint which behaviors on their quality monitoring form statistically correlate to operational key performance indicators such as customer service index or sales revenue.