What does CI stand for?

The new version features: best practices, gathered from numerous customer installations, that cover a wide range of customer care scenarios; a set of standard configurations that reduces the time needed for implementation; standard interfaces that reduce the time to integrate with existing CRM, legacy and other systems; a redesigned user interface that allows agents to search through a range of data sources quickly and easily; as well as an expansion of the guided diagnostic features.

It can be smoothly integrated into every customer installation, according to a statement.

SMKG:PINKSHEETS) CEO Massimo Barone said, "Our processing volumes are growing exponentially as we catch up on product deliveries and customer installations.

Coming from a company specializing in middleware and message brokers with MQSeries, IBM clearly has an eye on preserving customer installations.

It is already being utilized to support several LGP Allgon customer installations.

Unlike the new breed of communications software vendors, Interactive Intelligence is not a start-up - founded in 1994 and backed by more than 950 successful customer installations and a partner network of more than 150 VARs, Interactive Intelligence offers a proven track record.

Velocity Install Wizard will enhance our ADSL service delivery process by creating the best customer installation experience possible, especially for customers using TELUS QuickConnect to install their own high-speed service.

Compaq ProLiant and BaanERP Offers Lowest TCO Solution With results demonstrating a more than 30 percent improvement over previous competitive NT benchmarks with similar configurations, Compaq ProLiant and BaanERP customer installations maintain the performance characteristics required to support business operations.