What does CIMS stand for?

Its powerful customer information management system enhances customer relationships, provides intelligent up-sell opportunities and creates targeted marketing promotions that can be distributed and managed from one location.

Siebel Systems provides a single, multichannel customer information management system enabling its customers to offer their customers a consistently high level of customer service across the company.

The partnership creates a technology bridge that combines IMSofTech's robust utility billing and customer information management system, i-nHANCE 5000, with Cougar Mountain's comprehensive accounting software solutions.

By creating a comprehensive multichannel customer information management system, Siebel eBusiness Applications enable Northwestern Mutual professionals to collaborate seamlessly across multiple channels, provide highly personalized service, and enhance both profitability and customer satisfaction.

a leading research-based pharmaceutical company, selected Siebel ePharma to create a comprehensive multichannel customer information management system.

Siebel ePharma, tailored specifically for pharmaceutical and healthcare companies, will provide Roche professionals with a single, multichannel customer information management system so they can evaluate customer needs and promote relevant products, for optimal customer satisfaction and increased revenues.

Siebel Call Center and Siebel Sales give ivpcare's call center agents and field representatives access to a centralized customer information management system, enabling streamlined customer data retrieval, instant order processing, enhanced customer care, and ultimately, increased revenues.

Transora will use Siebel eBusiness Applications, including Siebel Sales and Siebel Call Center, to create a single, comprehensive, multichannel customer information management system, enabling customer relationship and service representatives to capture and stay apprised of all customer interactions across complex supply chain activities, geographic locations, languages and currencies.