Adrienne Bellingeri, customer contact manager, said: "We were really pleased that Keith and Shelagh paid us a visit as they were able to give us all an insight into their day-to-day experiences.
What does CCM stand for?
CCM stands for Customer Contact Manager
This definition appears very rarely and is found in the following Acronym Finder categories:
- Business, finance, etc.
See other definitions of CCM
We have 708 other meanings of CCM in our Acronym Attic
- Cubic Centimeter
- Current Calendar Month (various locations)
- Current Cost Multiplier (finance)
- Curriculum Committee Meeting (various schools)
- Custom Computing Machine
- Custom Content Management (software)
- Custom Course Material (Canada)
- Customer Centered Marketing
- Customer Change Management
- Customer Communications Management
- Cycler Control Module
- Cerebral Cavernous Malformation Type 1
- Community Climate Model Version 2
- Community Climate Model 3
- Cisco Call Manager 5
- Cabinet Council on Management and Administration
- Call Centre Management Association Canada
- Call Centre Managers Association
- Canadian Capital Market Association
- Canadian Chicken Marketing Agency
Samples in periodicals archive:
Customer Service News is also published monthly and is targeted to helpdesk, call center and customer contact managers and professionals.
Marie Tay, Customer Contact Manager at ADT Security Services Singapore.
HP Customer Contact Manager is a key component of HP Smart Contact.
In effect, agents become complete customer contact managers who support a range of products and services and provide solutions that consistently meet all customer needs.
HP products include servers, desktops, OpenView, and Customer Contact Manager middleware.
As call center agents spend more time knowing their customers and cultivating relationships it becomes imperative for them to rely on business processes that enable them to become complete customer contact managers in support of a wide range of products and services.
A critical aspect to the success of Smart Contact, Hewlett-Packard's comprehensive customer management solution, is the integration of H-P's Customer Contact Manager (CCM) middleware with world-class premier partners like Scopus," said Kevin Faulkner, customer contact solutions manager for Hewlett-Packard.