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The company also defended its Customer Assurance Program, an unprecedented sales maneuver that would force any PeopleSoft acquirer to pay back multiples of license fees if it stopped providing the level of product support PeopleSoft has offered.
These modifications to PeopleSoft's so-called Customer Assurance Program are not about protecting customers.
To gain another monitoring tool, the society enrolled in the Customer Assurance Program (CAP) sponsored by Limra International, an industry research and marketing firm.
Designed to Give Customers the Confidence That Their Nortel Systems Will Continue to Receive Excellent Support and Service from Black Box PITTSBURGH -- Black Box Corporation (NASDAQ: BBOX), an industry-leading provider of voice communications, data infrastructure, and product solutions, announced today the launch of its Nortel Customer Assurance Program (NCAP).
Reading from a prepared statement, a spokesperson said: "PeopleSoft's customer assurance program.
By expanding our capabilities to offer self-service and sales support over the web, Clarify positions Frontier's customer assurance program ahead of our competitors.
Photometrics' Customer Assurance Program includes training, equipment maintenance, rapid response, and loaner equipment.
18 /PRNewswire/ -- Wall Data Incorporated (Nasdaq: WALL) today announced the extension of the ONESTEP(R) Customer Assurance Program (CAP) and the availability of the CAP Server, a Cyberprise server that has been customized to provide a smooth migration for existing customers.