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Samples in periodicals archive:
On the whole, as measured by the Client Satisfaction Questionnaire, the participants were satisfied and cherished the hypnotherapeutic experience.
This 8-item measure is a short form of Attkisson and Zwick's (1982) 31-item Client Satisfaction Questionnaire.
Instruments A client satisfaction questionnaire (CSQ-8), which is an eight-item questionnaire used to measure client satisfaction developed by Larsen, Attkisson, Hargreaves and Nguyen (1979:204), was adapted for use in this study.
Table: Figure I The client satisfaction questionnaire Table: Figure II Summary of client ratings The ratings are based on 4-point scales, from 1 for not important to 4 for very important, and from 1 for poor performance to 4 for excellent performance.
The Client Satisfaction Questionnaire 31 (CSQ-31), for example, developed by Larsen, Atkisson, Hargreaves, and Nguyen (1979) for the mental health field, has an established level of construct validity.