What does CSQ stand for?

Client Satisfaction Questionnaire (Measurement of quality of health and human services)

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Samples in periodicals archive:

This 8-item measure is a short form of Attkisson and Zwick's (1982) 31-item Client Satisfaction Questionnaire.

Role induction in career counseling

Instruments A client satisfaction questionnaire (CSQ-8), which is an eight-item questionnaire used to measure client satisfaction developed by Larsen, Attkisson, Hargreaves and Nguyen (1979:204), was adapted for use in this study.

Consumer satisfaction with community mental health care in Durban

The purpose of the present paper is to review four of the instruments identified that would appear to hold promise in the evaluation of client satisfaction in vocational rehabilitation programs: the Scale of Client Satisfaction (Reagles, Wright, & Butler, 1970); the Client Satisfaction Questionnaire (CSQ; Larsen, Attkisson, Hargreaves, & Nguyen, 1979); the Evaluation Ranking Scale (ERS; Pascoe & Attkisson, 1983); and the Patient Satisfaction Questionnaire (PSQ; Ware, Snyder, & Wright, 1976a, 1976b).

Assessing Client Satisfaction in Vocational Rehabilitation Program ...