Using Cisco Intelligent Contact Management (ICM) software and Cisco Collaboration Server, Empire built and recently launched its first Web portal -- the broker portal.
What does CCS stand for?
CCS stands for Cisco Collaboration Server
This definition appears somewhat frequently and is found in the following Acronym Finder categories:
- Information technology (IT) and computers
See other definitions of CCS
We have 1094 other meanings of CCS in our Acronym Attic
- Chlorate Candle Sprinkler
- Chris Course Services (transportation company; France)
- Christian Citizenship Seminar (Church of the Brethren Youth)
- Chromatin Conformational State
- Chronic Critical Shortage
- Chronic High-Frequency Cerebellar Stimulation
- Church of Speed (racing)
- Churchill Community School
- Circular Contact System (proprietary cable termination system)
- CIS Core Software
- City and County of Swansea (administrative authority in Wales, UK)
- City Career Services (New York)
- City Central School (various locations)
- Civil Contingencies Secretariat (UK)
- Classical Centrifugal Sudden
- Classification Code Services (various locations)
- Classified Control System (US DoD)
- Classroom and Community Support (Douglas College; Canada)
- Clean Chemical Sweden (pharmaceutical company)
- Cleveland Chamber Symphony (Cleveland, OH)
Samples in periodicals archive:
5 platform with the various components of the Cisco customer contact software platform: the Cisco Intelligent Contact Management (ICM) software platform, the Cisco IP Contact Center (IPCC) solution, and the Cisco Collaboration Server (CCS).
The new solution, featuring the integration of Cisco Collaboration Server and Cisco Intelligent Contact Management software (Cisco ICM), takes advantage of existing customer investments in PSTN infrastructure and offers intelligent blending for multimedia interactions.
Deployment of Cisco IPCC and Cisco Collaboration Server has enabled Boise Cascade to develop closer relationships with its customers by closely linking customer data to a multi-channel IP-based contact center solution.
Integrating Cisco Collaboration Server, Cisco Media Blender and Cisco eMail Manager into the framework for the e.
Certive is committed to service excellence, and Cisco's Intelligent Contact Management software (Cisco ICM) and Cisco Collaboration Server components of the Cisco customer contact software platform are core to delivering a universally high-quality customer experience.
com Products: Cisco Collaboration Server (CCS), Cisco Media Blender (CMB) Categories: A, E The Cisco Collaboration Server enables customers to interact with agents over the Web while conducting a voice (telephone or VOIP) or text chat conversation.
Cisco CIS products include: -- Cisco Collaboration Server provides comprehensive Web-centric, visual collaboration for Web-based customer contacts.