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What does CHT stand for?

CHT stands for Call Holding Time

This definition appears somewhat frequently and is found in the following Acronym Finder categories:

  • Information technology (IT) and computers

See other definitions of CHT

Other Resources:
We have 106 other meanings of CHT in our Acronym Attic

Samples in periodicals archive:

``Good use of barge-in results in shorter call holding times and provides extra flexibility to allow both expert and novice users to navigate the same application with satisfaction,'' explains Periphonics Senior Director for Banking and Brokerage Market Development Thomas Gunther.
The report depicts number of offered calls, number of handled calls, number of agents assigned, number of agents that should have been assigned, average call holding time, average time to answer the call, average delay in the queue, and more.