What does CD stand for?

Call Distributor (PBX feature)

This definition appears very rarely and is found in the following Acronym Finder categories:

Information technology (IT) and computers

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Samples in periodicals archive:

The integration optimizes the entire call center cycle, from call routing to customer handling: Intelligently route the call through the automated call distributor (ACD) and interactive voice response (IVR) based on a customer s history and status.

United States : inContact Opimises Call Centre Via Salesforce ...

An ACD or Automated Call Distributor is a phone system accessory which helps to route incoming calls among a set of extensions and handles them efficiently.

Office Phone Systems, A Complete Comparison of the Different Options ...

Additionally, the Aspect eWorkforce Management--Analyze II enhancement package now includes prepackaged performance management features focused on workforce management, automatic call distributor (ACD) and dialer applications.

Aspect enhances eWorkforce Management

The system can be used by remote call center and help desk agents that require advanced phone functions through an automatic call distributor.

Remote PBX access. (New products)

0 include multichannel automatic call distributor (ACD) reporting, routing and streamlined administration capabilities with IP telephony in a unified solution.

Cisco introduces next-gen of IP Communications solutions for the ...

Milpitas, CA) have announced an agreement under which Solectron will manufacture and repair Aspect's automated call distributor (ACD) hardware platform that runs Aspect[R] Call Center software, a Microsoft Windows[TM] NT application.

Aspect and Solectron announce agreement

``There's a new call distributor that is going to be put into place,'' Cudio said.

CITY 911 GEAR TO BE FIXED; PAC BELL TO REPLACE FAULTY CALL SWITCHER

The integration optimizes the entire call center cycle, from call routing to customer handling: * Intelligently route the call through the automated call distributor (ACD) and interactive voice response (IVR) based on a customer's history and status.

inContact CTI Adapter Now Available on the Salesforce.com AppExchange