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He gives advice on laying the groundwork for using LSS in the public sector and developing a strategic plan, then presents ideas for the project kickoff meeting, basic quality tools, and maintaining stakeholder involvement in LSS.
Seven basic quality tools are (Lazibat, 2009): * Cause and effect diagram, * Check sheet, * Scatter diagram, * Flowchart, * Pareto chart, * Control cards, * Histogram.
Flowcharts One of seven basic quality tools, the flowchart uses standard symbols to render a picture or graphic display of the steps of a process.