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What does ACH stand for?

ACH stands for Average Call Handle (time; call center metric)

This definition appears very rarely and is found in the following Acronym Finder categories:

  • Information technology (IT) and computers
  • Business, finance, etc.

See other definitions of ACH

Other Resources:
We have 138 other meanings of ACH in our Acronym Attic

Samples in periodicals archive:

Convergys will play a key role in implementing this strategy as a partner to IBM through better customer segmentation, more efficient call routing, reduced average call handle time and a higher rate of first call resolution.