What does ARS stand for?

As a result of the partnership, Citrix GoToAssist has achieved validation status for its remote support integration with BMC Software's Remedy Action Request System (AR System).

Remedy have released Action Request System (AR System 6.

The FirstResponse for Action Request System and FirstResponse for ServiceCenter solutions identify IT problems in real time and carry out an appropriate response.

MobileSys integrated its MX messaging platform into the Remedy Action Request System.

It highlights how Ericsson has deployed information technology in its internal operations to increase efficiency and automate complex business processes, for instance, Remedy Link and Action Request System.

Under the terms of the agreement, Witness Systems' eQuality multimedia recording and analysis suite will integrate with Remedy's Action Request System, the underlying technology platform for its help desk and CRM application suite, to monitor and evaluate complete customer contacts.

E[acute accent]AlterPoint's DeviceAuthority, which allows IT staff to better manage changes and standardize configurations across network devices, is now integrated with BMC Remedy Action Request System and can be resold by BMC.

NASDAQ:OPSW), the leading provider of IT automation and utility computing software, today announced a technology alliance to integrate Opsware's industry leading Network Automation System (NAS) with BMC Software's Remedy(R) Action Request System (AR System(R)), a comprehensive, end-to-end solution for automating, managing and monitoring service management business processes.